FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1.Can we visit your factory?

Yes, warmly welcome to visit us at any time, We own the large exhibition room for all our product line, you can check the quality on the scene.

2.Does Admirecase company provide the OEM service?

Sure, we can provide the OEM service according to your requests, like the size, color, logo etc.

3.How about the safety , Any certificate?

All the product have passed the TUV test to make sure the safety when using. ISO

4.What is the MOQ for your products?

Admirecase requires minimum order quantity 100pcs, and we can ship out requested sample for testing before official orders,can accept customized item from all over the world.

5.What is your payment term?

T/T, 30% deposit,balance paid before shipment ,Western Union,Paypal, and Letter of Credit.

6.How many years of warranty of your products?

3-year on system component parts and unlimited free technical support.

7.What is delivery time?

It is 5 working days for sample, 20-30days for mass production,Surely if need goods urgently, we can arrange shipment by air freight.

8.Do you have the reliable freight agent?

Yes, as one leading manufacturer, we have more 3 reliable and strong freight forwarder who are powerful and competitive cost in Europe, southeast Asia,South America and Africa shipping Lines,If you have your own agent, we would like to coordinate with them fully.

9.Where is the loading port?

Shenzhen,Guangzhou and Shanghai port,also Chongqing.

10.What is your after-sales service?

The goods are guaranteed for 12 months from the date of purchase,providing not damaged by

the user. free parts provided.


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